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Keeping You Informed During the Ongoing COVID-19 Pandemic

Update 24/3/20 

We would like to inform you that following last night's PM advice, all of our staff are now working from home. All systems are fully operational and all phone lines and extension numbers are working as normal. You can find our contact numbers here. Any issues can be escalated to We would like to use this opportunity to ask you to keep yourselves and those around you safe and let us know if there is anything we can do to support you.

For those working in Healthcare, here is a useful article about infection control

Update 19/3/20

This is the latest Government advice for Health Professionals / Healthcare Workers. Please also note that we would like to say a big 'thank you' to all of those who are helping others during this crisis.

Update 18/3/2020

In light of the recent developments with the COVID-19 pandemic, we wanted to reach out to you with some positive news and to reassure you that our business operations are proceeding as normal here at Service Care Solutions.

Our people are incredibly important to us and we are conscious of taking care of those who work for us directly and, of course, our candidates and clients. We will continue to adhere to Government guidelines (and our exec. committee are meeting on a regular basis to ensure that careful and considered decisions are being made in the best interests of everybody) and we are on hand during our normal business hours to offer advice.

Sustainability is one of our core values and is evident throughout our business operations. Our Business Continuity Plan ensures that procedures are firmly in place to adapt and, should home-working be required, we are very well-equipped to do this. We have a robust Disaster Recovery Plan in place, which is regularly tested and updated.

We will continue to work as your partner during a period that many of you may find testing; please let us know if you require extra support, either on a professional or personal level.

We will, of course, be in touch if there are any further developments but please call us on 01772 555530 should you have any questions at all.

Kind Regards,
Richard Freye
Managing Director



As you will have heard by now through various media channels, there has been some cases of Coronavirus confirmed in the UK. Given the news surrounding the global health emergency of COVID-19 we just wanted to get in touch just to reiterate a few key points.

There really is no need to panic but obviously we care about our contractors and wouldn't want you to put your health (or the health of those around you) at risk. If you think you may have been exposed to the virus or feel unwell please follow the Government guidelines.

Should you be suffering from any of the symptoms, please call NHS 111 as soon as you can and follow their advice.

You will also need to let your Service Care Solutions consultant know as soon as possible should you need to self-isolate or if you are too unwell to attend work.