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Accommodation Support Worker - Manchester

  • Job reference: SB009
  • Location: Manchester, Greater Manchester
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: I am currently for an Accommodation Support Worker based in Manchester. This is working on a rota basis with shift patterns of 8:00am - 3:30pm, 9:00am - 4:30pm, 2:00pm - 10:00pm and shifts on weekends if on the rota that week of 10:00am - 5:30pm.

You would be working in the Rough Sleepers Team. The role entails engaging with rough sleepers on the streets of Manchester, and identifying accommodation and support options. You will also work alongside Greater Manchester Police and the Integrated Neighbourhood Management team to alleviate street based activity, although the team do not carry out any enforcement. You will have a caseload of up to 15 clients.

Key Accountabilities :

*Carry out prompt assessments of customers referred to the project for accommodation and provide a sale and supported environment for homeless people accepted into the service. Actively promote integration of the accommodation and its residents into the local and wider community
*Supply high quality housing related support, advice and advocacy to all temporary accommodation residents in order to assist customers in assessing support relating to benefits ; support agencies; education, employment, resettlement options and training
*Provide intensive support for customers with complex support needs particularly customers who have exhibited anti-social behaviour. Offer holistic support plans for residents and agree individual targets which work towards longer-term housing solutions and aspirations
*Ensure the effective upkeep and smooth running of the temporary accommodation resource, including property repairs, licensing agreements, health and safety requirements and rent collections
*Supply a comprehensive building management service including; preparation of flats for let; organising programmed and responsive repairs and maintenance; supervision of building services staff; management and ordering of furnishings and household equipment
*Keep accurate, up-to-date records on all aspects of service provision including financial administration

If you are interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to