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Administrator

  • Job reference: jt0082
  • Location: Bristol
  • Job type: Temporary
  • Area of Expertise: Housing Administrator
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Job description: Administrator, Bristol
We are recruiting for Administrator based in Bristol. The role of this position is to establish and maintain a comprehensive administration/clerical service to provide day-today support for colleagues and to contribute towards delivery of a high quality service which promotes the Housing Association and its members effectively.
The Role
Your key duties within the role will include the following:
*Working with moderate supervision/guidance whilst being accountable for individual results and the impact these may have on both Sovereign and the team.
*Provide a first point of contact for team related enquiries. Liaise directly with all internal and external customers to solve problems using standard procedures in a; timely, efficient and effective manner. Ensure clients receive a prompt response and are kept informed of progress made.
*Applying knowledge and skills to complete a variety of day-to-day activities seeking guidance on issues outside of own personal area. Highlighting queries requiring the attention of colleagues in a reasonable time frame to promote an exceptional standard of customer service.
*Accepting full responsibility for acknowledging and answering basic queries which require a standard response. Generate/amend and circulate correspondence as directed prioritising and organising own work to meet agreed deadlines.
*Arrange and coordinate electronic diaries for meeting attendance. Occasionally attending meetings to represent and support the team. Taking minutes and organising refreshments as required.
*Compile satisfaction surveys and assist with the preparation of statistics and reports as directed. Contribute to projects by working collaboratively with others, as required for the efficient operation of the department and achievement of team objectives.
*Develop knowledge and skills in own area maintaining a good understanding of the electronic databases used within Sovereign.
*Ensure filing systems are accurately maintained from receipt of initial enquiry to recording respective stages. Update records promptly for clarity of reference and effective instant retrieval and use by others. Archive documents in compliance with Sovereign requirements and procedures.

The Candidate
To be considered for this role you must have experience of working in administration-based roles.

The Contract
This is a temporary contact starting 24th June to 31st July 2019, working 37 hours per week.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.