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ASB Officer

  • Job reference: JT36
  • Location: Thurrock, Essex
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: Job Role

- To conduct specialist investigations incorporating high level legal case preparation and management pursuant to both civil and criminal legislation, in order to fulfil the council statutory responsibilities and duties under:
- Anti-social Behaviour, Crime and Policing Act 2014
- Housing Act(s)
- Any other relevant or new legislation

- To provide a high profile, front line, high visibility, proactive and reactive response to all aspects of nuisance and Anti Social Behaviour (ASB).
- Promote social responsibility, community cohesion and awareness of issues ASB

Key Corporate Accountabilities.

1. To work with colleagues to achieve service plan objectives/targets.

2. To participate in One to One Performance Development Reviews/Appraisals and contribute to the identification of your own and team development needs.

3. To actively promote the Council's Equal Opportunity Policy and Diversity Strategy and observe the standard of conduct which prevents discrimination taking place.

4. To ensure full compliance with the Health and Safety at Work Act 1974 etc., the Council's Health and Safety Policy and all locally agreed safe methods of work.

5. To fully understand and be aware of the commitment to Section 17 of the 'Duty of Crime and Disorder Act 1998 to prevent crime and disorder'.

6. At the discretion of the Head of Service, such other activities as may from time to time may be agreed consistent with the nature of the job described above.

Key Service Accountabilities

1. To manage a caseload of ASB and Hate Crime cases, to ensure you provide a high profile, proactive & reactive ASB service, as part of a wider Housing Enforcement Team.

2. To utilise a comprehensive range of prevention, intervention and enforcement (P.I.E) tactics, whilst carrying out enforcement duties within the framework of current and future relevant legislation.

3. To carry out visits, investigations and other duties as appropriate to ensure the gathering and collation of evidence in order to take the most appropriate action to meet the council's statutory duties. This could include civil or criminal actions.


4. Work closely with Troubled Families to refer families for support and ensure on-going agreed protocols for successfully working and delivering interventions around each family.

5. To support and assist witnesses and victims, as a core part of case management, as appropriate.

6. To refer into and support the Housing Domestic Abuse Service, as a core part of care management, as appropriate.

7. To attend Legal proceedings, including preparing & providing evidence by way of statement and oral presentation, in relation to Criminal, Civil and any other proceedings on behalf of Thurrock Council.

8. To carry out specific enforcement duties relating to environmental enforcement such as the issuing of fixed penalty notices and the serving of legal notices.

9. To act as professional witnesses for and on behalf of Thurrock Council and partners (as part of partnership action).

10. Through the use of early preventative intervention, increase awareness of the impact and consequences of Anti Social behaviour to a wide range of audiences, including training other services, departments and agencies.

11. To advise and update clients and officers on the range and appropriateness including the likely outcomes of differing courses of action including legal action.