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Benefit Assessment Officer

  • Job reference: jt0020
  • Location: Telford, Shropshire
  • Job type: Temporary
  • Area of Expertise: Domestic and Support Services
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Job description: A Shropshire based council are recruiting for a Benefit Assessment Officer role based in Telford and Wrekin, this is due to an increase in expected workload and looking to recruitment an individual with recent experience within assessing Housing Benefit and Council Tax Reduction.

The Role
Your key duties within the role will include:
-Assess all benefit claims administered using correct computer systems
-Collect the correct evidence and information is obtained in accordance with set standards
-Assessment of benefit claims, including new claims, interventions and changes in circumstances in accordance with legislation and council policy.
-Deal with customers by post, over the phone and in person
-To make decisions relating to applications for backdating of claims, commercially and for vulnerability cases
-Report any cases of suspected fraud as appropriate
-Provide personal budgeting advice and guidance to those residents who are identified as requiring low level support
The Candidate
It is essential that the candidates must specifically have recent experience of assessing Housing Benefit and Council Tax Reduction cases using the Northgate Revenues and Benefits system. It would also be desirable if they have experience of using the Information@Work document management and workflow system.
The Contract
This is a contact starting 14nd January up to 14th April 2019, working 37 hours per week, Monday to Friday.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.