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Benefits Assessment Officer

  • Job reference: 17716
  • Location: Bradford, West Yorkshire
  • Job type: All
  • Area of Expertise: Assessment
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Job description: Benefits Assessment, Bradford
A local authority in West Yorkshire are recruiting for FOUR Benefits Assessment Officers to join their team on a temporary basis, in order to assist with the assessment and correct payment of Housing Benefit and Council Tax Benefit claims, using the Northgate and Civica systems.

The Role
The focus of the role is to correctly determine and promptly pay individual claims to Housing Benefit (including associated Education Benefit claims), Council Tax Benefit / Council Tax Support and Second Adult Rebate and to correctly bill, and promptly collect, individual Council Tax accounts and, where necessary, arrange appropriate enforcement action, both involving a high level of public contact, primarily by telephone. You will also have the following responsibilities:
-To assess benefit claims and the ability of individuals to pay Council Tax and make arrangements accordingly, within given guidelines using available information, own experience and initiative and only seeking advice from the Specialist or Section Leader in cases of a complex nature.
-To access, apply and quote relevant Benefit / Council Tax regulations in all decisions.
-Exercise discretionary powers under the Housing Benefit and Council Tax Benefit Regulations with regard to classification of recoverable overpayments, revision of decisions and backdates.
-Delegated authority to authorise the write off of overpayments / debt in accordance with Council standing orders
-To make arrangements for payment within given guidelines using available information, own experience and initiative, ensuring that the arrangements reflect both the need to collect and the ability to pay.
-To make timely decisions as to the appropriate action in individual accounts and to access, apply and quote relevant regulations and /or legislation in all decisions.

The Candidate
To be successful within this role, you will require previous experience within a Revenues, Benefits or Council Tax environment and have strong working knowledge of the Northgate / Civica systems.

The Contract
These four vacancies are due to start in April with a view to running, initially until September 2018, though this could be extended.

Why work with Service Care Solutions?
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…