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Brokerage Officer

  • Job reference: brokerenfield180618n
  • Location: Enfield, Middlesex
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: Brokerage Officer

Service Care Solutions are currently recruiting for an experienced Brokerage Officer based in Enfield, North London.

The vacancy is to start ASAP on a 3-month initial contract with a high chance of extension.

Duties as a Brokerage Officer:
*Understand and be responsive to the needs of the customer, offering technical advice and guidance both written and verbal, and present a positive and professional image to the customer at all times, ensuring a high standard of customer service.
*Provide specialist and procedural advice, identifying any difficulties visitors/service users may have in making an enquiry or receiving information and resolving disputes and complaints as they occur through investigation and mediation ensuring suitable methods of communication are monitored and provided.
*Register applications to the Council for the service area involving checking for validity and ensuring appropriate fees and charges are administered, and advising applicants where further information/monies is/are required.

The following experience is needed for this Brokerage role:
*Experience of working in a health or social care setting with a range of adults with different levels of needs
*Awareness and commitment to brokerage
*Ability to communicate clearly and effectively both orally and in writing, including report writing, presenting, negotiating and the use of IT

Working with Service Care Solutions comes with many benefits, including:-
*A specialist consultant specific to you with a wide range of social work knowledge
*Excellent and competitive rates of pay
*An extensive range of exclusive Social Work vacancies available throughout the UK
*Expert payroll service processed twice per week
*Frequent job updates sent to you exclusively to meet your requirements
*£250 bonus offered for referring a friend to any job role
*Loyalty Bonus Scheme granting access to our rewards website which includes free gifts such as televisions, mobile phones and more

Service Care Solutions also offers a £250 referral bonus! So if you know anyone who would be ideal for this role, you will receive £250 for your referral once their probationary period has been completed!

If you are interested in the role, or know of anyone who may be, please contact Nosheen at Service Care Solutions on 01772 208964, or email Nosheen.Hussain@servicecare.org.uk.