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Business Analyst

  • Job reference: DEIT410
  • Location: London
  • Job type: Permanent
  • Area of Expertise: Business/Sales
Job description: My Client, a digital services provider and partner, is currently looking for a Business Analyst to join their team in Central London.

The company specialises in ecommerce, content management, and software development for some of the world's biggest and best organisations, and they currently employ over 200 people across the UK and Europe.The team you will be working in has fewer than 10 employees at present, but you can expect to travel to North West, Yorkshire, and Europe offices on occasion.

Ideally, you will have at least 2 years experience, and to be successful in applying for the role, you MUST have experience in Kanban, Scrum, and Agile, and be BCS qualified (foundation minimum) or equivalent.


You can expect to be engaged in a number of tasks as listed below;

* Being responsible for compiling all business needs, helping to define project goals, risks and constraints
* Breaking down a business goal into specific deliverables that are prioritized and well defined
* You'll be a natural interviewer, and be able to quickly gather information from others
* Draw upon a range of different analytical tools / techniques to elicit and communicate business needs, changes, and requirements
* Proactively communicating and collaborating with external and internal customers to analyse their needs.

* Helping the project teams compile and manage product backlogs
* Demonstrating good attention to detail and being able to define unambiguous backlog items, so that these can be communicated clearly to project teams
* Making suggestions and pointing out new opportunities for the client, where appropriate
* Working independently with clients, and under the direction of project managers, to define concepts and solution design.
* Mapping out the client's requirement specifications in the form of user stories and acceptance criteria, according to standard templates, using natural language.
* Creating snapshots of the project's intention through user journeys and diagrams.

About You

You will be:
* Able to work confidently on projects with internal stakeholders and 3rd party clients, preferably in a digital agency environment.
* Naturally inquisitive and have a genuine interest in digital technology
* Capable of building long-lasting relationships with our clients, and you'll be an active part of a high performing team, and add value to the business
* Resilient, professional, and unflappable

Qualifications and experience

You'll have the following qualifications and experience;
* Previous experience of working in a BA role, preferably on digital / technology / software development projects
* The ability to demonstrate significant experience working as a BA across the entire project lifecycle
* Practical, working familiarity of Agile methodologies including SCRUM and Kanban
* A well-rounded technical and commercial knowledge, with experience gained from at least one of the following areas; e-commerce, digital content, or software development
* A relevant business analysis qualifications such as the ISEB, BCS, IIBA, or be working towards this
* An undergraduate degree, or equivalent experience

What is on offer?

You will be offered a flexible working environment and the chance to develop your skills on a wide variety of interesting projects. You are offered a competitive salary and a discretionary bonus, and they will provide you with the latest tools to help you do your job (e.g. a Macbook Pro). We there is also a company pension scheme, and an offer of childcare vouchers to all staff.

In the first instance, please send me your CV to be considered or alternatively, please contact Danny Eccles at Service Care Solutions on 01772 208958 for more information.

If this role isn't for you, we do also offer a referral bonus of £250 for every new candidate you refer to us that we place in a position for more than 13 weeks. That's £250 just for forwarding a job advert to a friend!