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Business Analyst

  • Job reference: TMBUSANDONC
  • Location: South Yorkshire
  • Job type: All
  • Area of Expertise: Administration Services, Corporate Services, Domestic and Support Services
Job description: Business Analyst - Doncaster

I am recruiting for a Business Analyst in Doncaster. The post holder will be managing the business re-engineering process, stakeholder engagement and change management, capturing the current state and redesigning processes, systems and people and calculation efficiency to achieve modern, stream-lined and efficient services that are digital where possible, automated and tracked beginning to end with a high quality experience the focus of the design.

The position will be for an initial 6 months full time, with pay rates between £350 - £375 per day.

Responsibilities:
- Undertake effective business analysis and redesign processes, systems and people to meet the objectives of the Programme.

- To be the lead point of contact for Business Change Owners and Officers at all levels within services during the business analysis and redesign process.

- To apply the agreed business analysis and process re-engineering methodology agreed to deliver improvement and efficiency whilst ensuring statutory legislation is still adhered to.

- To report exceptions, risks and issues to the Programme and Project Manager.

- Attendance at Project and/or Programme Board as required.

- To work closely with the Business Change Managers and Officers to ensure effective analysis and redesign.

- To utilise external private and public sector best practice and case studies to inform and guide services in their design of the future way of working.

- To identify, develop and implement new processes across the organisation to improve customer experience, digitally enhance, achieving increased efficiency and access.

- To develop and execute strategies to engage business areas into the process of redesign and improvement.

- To provide challenge and support to senior management and service managers, identifying and resolving barriers to service improvement and generating innovative solutions.

- To develop and lead workshops aimed at identifying areas where service improvements and efficiency, both internally and externally can be implemented.

- Develop and implement service improvement operating procedures.

- To lead on the analysis and reporting of performance and resource data to inform levels of efficiency that can be achieved.

- To investigate and report on the costs and benefits of introducing shared service arrangements, joint initiatives and/or other solutions where appropriate.

- Work to ensure the programme presents a positive image of the Council at all times.

If you are interested in the role, or know of anyone who may be, please contact Theo at Service Care Solutions on 01772 208 964 or email theo.mason@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!