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Business Support Assistant

  • Job reference: SSIMP027
  • Location: Matlock, Derbyshire
  • Job type: All
  • Area of Expertise: Administration Services
Closes in:
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Job description: A Fantastic client of mine is recruiting for a Business Support assistant based in the heart of Matlock. This is a full time position providing business support to the Highways team including help with the processing of permit applications.

In summary, you will be dealing with enquiries, entering information on database and resolving issues on the network arising from utilities activity.

A full and comprehensive list of the job description is below.

Main duties include:
Prepare documents and other materials to a clear brief using established formats and standard software.

Collect, collate, enhance and organise information.

Straightforward data analysis, manipulation and interpretation following clear procedure and guidance to provide information.

Operate relevant equipment, e.g. digital, specialist software, etc to enhance and process documents and information.

Provide information and services to various stakeholders, including partner authorities, the general public, business users.

Receive and respond to enquiries from and to customers, providing an effective and courteous service.

Recognise the impact of issues arising and raise unusual or complex issues to senior employees to ensure appropriate resolution.

Monitor financial records, take responsibility for cash within defined procedures.

Follow established ordering procedures to ensure sufficient resources to meet service requirements.

Communicate with service users/external contacts usually through established routine connections e.g. regular suppliers.

This is going to go really quick, so please send your CV to stewart.simpson@servicecare.org.uk and give me a call on 01772 208967 for an informal chat - Ask for Stewart.