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Business Support

  • Job reference: ALT 169
  • Location: Swindon, Wiltshire
  • Job type: Temporary
  • Area of Expertise: Administration Services
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Job description: Role: Business Services Assistant
Location: Swindon, SN2 2PN
Work pattern: 37 hrs - Mon - Fri
Start date: ASAP
End date: Ongoing


I'm currently recruiting for a Business Services Assistant to work for a local authority. You will provide a business support solution to the Highways Maintenance Team - supporting a fast paced, high volume reactive service area in relation to all aspects of maintaining the highway including, street furniture, road markings, highways signage, patching and drainage


Key Responsibilities
Provide administrative support to the Highways Maintenance team under the direction of the Highways Operations Manager.
Communicating with colleagues, clients & customers in appropriate manner, face to face or using mail, telephone and email services to request/obtain information to provide updates
*Administer the works orders from Confirm on a daily basis, this includes
*Input completion dates
*Update quantities of completed works
Print orders allocate to Highways Supervisors
Maintain callout log, this involves inputting critical information to assist potential insurance claims
Maintain the programme for the Swindon Borough Council's Gully Programme updating all records on a monthly basis.
Maintain the spreadsheet for allocation of all costings, this involves staff and vehicles to the correct service area on a daily basis
Collate all Tachograph & vehicle defect books information ensuring all information is accessible and retained in line with legislation.
Reconciling information to enable effective invoicing - checking original request, work completed, preparing the invoice for processing within the council's guidelines


Experience/Qualification:
Demonstrable experience of using key MS Office products eg Word, Excel and Outlook
Demonstrable experience of using specialist ICT systems for managing information
Demonstrable experience of working with minimum supervision of a wide range of procedures and processes


Educated to G.C.S.E Level in English and Maths Grade A to C or equivalent

Ability to prioritise own work load to ensure all tasks are completed within given timeframes
Ability to make basic day to day decisions on administrative process



If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Amber at Service Care Solutions on 01772 208 966 or send an E-Mail to amber.tabiner@servicecare.org.uk