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Business Support Officer Central Bedfordshire Council

  • Job reference: CENTRAL BED
  • Location: Bedford, Bedfordshire
  • Job type: All
  • Area of Expertise: Administration Services
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Job description: I am currently recruiting for business support assistant to join the children's services for central Bedfordshire council.

Job purpose
To provide administrative and clerical support to the Jigsaw Team
Main accountabilities
To undertake word processing and/or copy typing. This will include standard letters and routine documents, individual letters, worksheets etc.

To undertake bulk photocopying as required

To undertake filing as required

To compile lists and maintain statistical data in respect of class or group of pupils, undertaking analysis of statistics as required by the teacher. This will include data on pupil progress, attendance and examination results etc

To collect money from pupils (for school trips, photographs etc and ensure it is forwarded to the school office in accordance with school procedure.

Cataloguing, preparation of, issuing and maintaining materials and equipment as required and undertaking regular stocktaking of items held

Taking minutes of meetings, as required

Maintaining information systems and inputting of pupil data into school managements system

To maintain confidentiality at all times in respect of school related matters and to prevent disclosure of confidential and sensitive information

To undertake any other duties, commensurate with the level of post, as may be required from time to time

Provide 1st line support on the Jigsaw phone to all stakeholders, parents, schools, CBC colleagues and other agencies

Provide 1st line support for all email correspondence to the Jigsaw Email account

Provide 1st line quality assurance to schools making referrals to ensure the referrals are completed correctly and relevant required supporting paperwork attached

Ensure that new referrals are input to the database with statistical information, ensure referral meets the referral panel in a timely manner to hit SLA and respond to school to advise outcomes and suggested ways forward

Provide basic ICT support to all members of the Team

Ensuring all staff members have access to the correct equipment and programs where necessary

Arranging transport for In Reach children, and problem solving where there is a breakdown with these arrangements

Participate in the Organistion of Jigsaw training - Advertising training sessions both directly with school and with CPD online - Booking candidates directly on the courses and dealing with any training related queries - Providing all necessary packs for training.

Corresponding with other agencies as and when required regarding In Reach and Out Reach pupils.

Providing support for referrals to other agencies such as Social Care and Early Help.

Collating relevant Exclusion Data and contacting schools where necessary to ask about referring to Jigsaw and track this information

Finance, Raising Purchase Orders in accordance with CBC guidelines, Resolving with all invoicing and purchase order queries

Updating Income and Expenditure report to track budget spend and share with Head of Virtual School, Head of Service and Head of Outreach

Providing additional in class support where necessary

Liaison and communication with Jigsaw Team and shared site members regarding issues with site (Building and Maintenance)