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Business Support Officer

  • Job reference: ALT 179
  • Location: Slough, Berkshire
  • Job type: Temporary
  • Area of Expertise: Administration Services
Closes in:
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Job description: Role: Business Services Assistant
Location: Slough, SL1
Work pattern: 37 hrs - Mon - Fri
Start date: ASAP
End date: Ongoing

I'm currently recruiting for a Business Services Assistant to work for a local authority. The purpose of this role is to provide a comprehensive administration service across housing functions, ensuring that they are responsive to business, customer and community demands. Experience or knowledge of local government would be an advantage and housing would be beneficial. The successful candidate will have previous experience in a similar role, have the ability to work to tight deadlines and possess excellent IT skills and string customer service skills.

Key Responsibilities
· You will provide a comprehensive administration service to the team.
· To assist in processing of customer complaints and enquiries.
· To take all calls and respond effectively to telephone queries from internal and external customers.
· To effectively use a range of IT packages and systems.
· To maintain and update computerised systems with up to date customer details.
· Any other ad hoc admin jobs.

· Educated to a minimum of GCSE standard including English and Maths.
· To have previous experience in an administration role.
· To be computer literate and have a great working knowledge of Microsoft systems.
· To have previous experience of communicating to members of the public.
Experience working within the housing sector.

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Amber at Service Care Solutions on 01772 208 966 or send an E-Mail to