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Business Support Officer

  • Job reference: GRIBSONOR
  • Location: Norwich, Norfolk
  • Job type: Temporary
  • Area of Expertise: Administration Services
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Job description: Executive Business Support Officer
Norwich Children's Services
£10.13 PH

The role is to support the Executive Support Assistants in managing and delivering the business support to the Executive Director of Children's Services/Assistant Director (CSD/AD) to meet business needs and priorities.

Candidates are to provide an effective business support/PA service to a group of Managers, ensuring the support is provided efficiently and flexibly with high standards of customer care.

Business Support Services will include:

* Management of Public Enquiries referred from Customer Service Centre. Prioritising incoming communications for Managers, monitoring and chasing progress of replies.

* Respond to incoming communications on behalf of the Managers as directed.


* Provide full and comprehensive business support to Managers.

* Arrange and attend meetings to support Managers as required.

* Support Managers in the research, preparation and drafting of papers, reports and presentations.

* Data input into business systems.

* Management and organisation of records, maintaining confidential records and an efficient filing system.

* Ordering of goods and services.

* Support Managers who are responsible budget officers in the budget forecasting process on a monthly basis, providing them with information, advice and support.

* Implement and maintain all new administrative systems. Supporting the review, development and implementation of business support processes and procedures.

* Deputise for the Executive Support Assistants in managing and delivering the business support to the Executive Director of Children's Services/Assistant Directors.

If you are interested in the role, or know of anyone who may be, please contact Theo at Service Care Solutions on 01772 208 964 or email theo.mason@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!