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Call Handler

  • Job reference: CHWC
  • Location: Winchester, Hampshire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: Call Handler needed for Hampshire County Council, £10 ltd an hour

Start Date- ASAP
Contract End date- 3 months initially
Hours per week - 37
Pay rate - £10 ltd an hour
Team - Children's Service
Location - Winchester

Description
*You will provide front line response to families, schools, transport operators, school escorts and the general public with regard to various Home to School transport enquiries. You will be required to understand and be familiar with specialist processes and systems in order to handle and direct the incoming calls.

What is required?
*Educated to GCSE level (A-C) or equivalent in English and Maths
*Able to prioritise workload
*Proven strong organisational skills, ability to work calmly under pressure.
*Able to demonstrate an ability to communicate clearly, firmly and sensitively both written and orally
*Competent in use of IT databases and computer literate.

If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week.
* Ltd and PAYE payment options available.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes / bonuses.
* DBS disclosures provided via fast track online services free of charge.