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Carelink Operator - Derby

  • Job reference: SJP198
  • Location: Derby, Derbyshire
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: I am currently recruiting for a Carelink Operator based in Derby. The role is 18 hours per week : Thursday 6:00pm to midnight, Friday midnight to 6:00am, and Saturday midnight to 6:00am.

Carelink is a telephone based 24 hour 7 day a week emergency monitoring and response service, which ensure vulnerable people have access to support whenever they need it through linked equipment installation in their own homes. As part of the Carelink team you will use call handling equipment, and have the ability to deal with distressing and difficult situation in a calm, sensitive and tactful manner.

You must be highly committed and motivated, as well as being IT literate, as you will be maintaining and updated computerised client information systems. Excellent communication and interpersonal skills as essential, as in the ability to work both on your own initiative and as part of a team.

You must have an understanding or working experience of elderly / vulnerable clients preferable within a supported housing setting.

If you are interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to samantha.baker@servicecare.org.uk