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Case Worker (Police)

  • Job reference: RG/277
  • Location: Leamington Spa, Warwickshire
  • Job type: Temporary
  • Area of Expertise: Police
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Job description: Service Care Solutions are recruiting on behalf of Warwickshire Police for a Case Worker to work in Leamington Spa on a fixed term contract.

The main purpose of the role is to provide an efficient case file preparation service in support of case management by providing continuity of support for offenders and victims and witnesses throughout the prosecution process.

Key Responsibilities:

-Preparation of Advance Disclosure on Crown Prosecution files in relation to criminal offences, ensuring these are prepared in the set timescales.
-Respond to a range of requests for information received in writing and over the telephone from Solicitors, Insurance companies, third party suppliers, Councils, Courts, Crown Prosecution Service to name a few.
-Add Victim and Witness information to the Crown Prosecution national Case Management system ensuring timely and accurate digital data transfer to other criminal Justice agencies for continuation of successful prosecution at trial.
-Accurately record, file and retrieve all taped interview media (including all vulnerable witness interviews such as child and adult sex offences) to support the prosecution case.
-To update IT systems with all case file information, including victim and witness details, for electronic transfer to the Magistrates Courts and CPS for initial hearing.
-To carry out quality assurance checks on 'out of court' disposal files and information recorded on Force systems.

Essential Criteria:
-Demonstrative working knowledge of the Criminal Justice System, in particular with regard to criminal and Road Traffic prosecutions.
-Proven experience of and ability to assimilate and apply complex information.
-Proven ability to work to strict deadlines, managing a high workload whilst balancing competing demands.
-Competent in the use of IT, including Microsoft packages or equivalent.
-Proven ability to file and retrieve data numerically and in alphabetical order.

Working hours between 0700 and 1700hrs within the Flexi- time scheme with a requirement to work outside of core office hours (0800-1600) on a rota as required.

Please note: Candidates will be subject to Police Vetting and therefore must have resided in the UK for the last 5 years.

If you are interested in this role, please call Becci on 01772 208962 or email