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Central Control Operator (Supported Housing) - North West Leics

  • Job reference: SJP134
  • Location: Coalville, Leicestershire
  • Job type: Temporary
  • Area of Expertise: Sheltered Housing Care Line
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Job description: I am currently recruiting for a Central Control Room Operator (Supported Housing) based in North West Leicestershire. This is working 21 hours a week on a shift pattern basis.

Hours of work
Week 1Monday and Tuesday -22.30pm to 07.15am
Week 2Friday, Saturday and Sunday - 22.30pm to 07.15am
Week 3Wednesday and Thursday-22.30pm to 07.15am

This service operates 24/7, 365 days a year. You will be answering supported housing pull-cord and piper lifeline calls, as well as operating an out of hours service for Maintenance and other council departments. You will be working predominantly as a lone worker on a shift rota basis with some flexibility to cover other available shifts both planned and at short notice.

We are looking for candidates that come from a care, supported housing or scheme management background. You must have come from a background in working with the elderly, be able to react quickly to emergency situations, be able to communicate effectively and clearly, occasionally in times of emergency, needs to be able to work unsupervised, able to work to deal with stressful and emotional situations, able to make difficult decisions, able to communicate well with a team and have a good telephone manner.

It would be desirable to have Tunstall PNC vision 6 experience however training is provided to the right candidate.

If interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to