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Community Navigator - Enfield

  • Job reference: 23490
  • Location: Enfield, London
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: A large, national housing association is recruiting for a Community Navigator in Enfield, to be responsible for the delivery of individual, positive, outcome focused support packages to clients of their community based services and ensuring that the support service promotes empowerment and independence to clients within their own homes.

The Role
The focus of this role is to ensure community based service users have access to and receive maximum support, this will involve the following tasks and responsibilities:
*Provide a housing related support service to clients in their own home. Delivering a 'best practice' support service, appropriate to clients' needs.
*Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.
*Supporting clients with day-to-day tenancy issues, payment of rent and liaising with landlords
*Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.
*Ensuring clients have access to relevant external support services.
*Working with clients to agree and set goals and actions.
*Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions. Ensuring that opportunities for education, training and employment opportunities are integral to the support service.
*The aim being to enable clients to develop the life skills to live as independently as possible.
*Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of welfare benefit claims.
*Promote and encourage a high level of client involvement, consultation and communication.
*Maintaining an accurate and timely record of all activities including the maintenance of a support planning database.
*Working in line with health and safety, lone working procedures and safe guarding requirements to ensure the overall safety and security of the clients.

The Candidate
To be considered for this role you will require the following skills and experience:
*Experience of working with vulnerable client groups.
*Experience of delivering structured support in either housing or social care.
*To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required.

The Contract
This is a full time role, working 37.5 hours per week for an initial 3-month contract.
The scheme is 24 hours supported living specialising in mental health. The hours required by our staff are 9am to 9pm 7 days per week (on a rota but if anybody wanted weekends especially that would be considered).

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.