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Compliance Support

  • Job reference: JG067
  • Location: Middlesbrough, North Yorkshire
  • Job type: Temporary
  • Area of Expertise: Administration Services
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Job description: A Housing Association based in within the boundaries of Tees Valley is looking for a Compliance Support officer to join their team on a fixed term basis.
This is a full time, fixed term role covering for approximately 4 - 6 months starting as soon as possible.

The purpose of this Compliance Support role is to ensure that the Housing association's Assets and Compliance Service provides a flagship compliance service on behalf of their external clients and customers, in accordance with best value / continuous improvement and in line with the vision and values of the company.

The main responsibilities for the role is general administration and correspondence tasks including arranging meetings, taking minutes, maintenance of property and contract records (hard copy and electronic) and filing etc.
Responding to enquiries (telephone and face-to-face) from a range of different contacts (public/contractor /other departments), including the participation in arrangements to ensure satisfactory reception cover and assistance at other customer events.
Responsible for data input/maintenance and reporting for business stream specific databases and spreadsheets.
Collation and provision of management information including a variety of statistical information in line with the requirements of the compliance team and wider Asset & Compliance Service.
Support the management of Fire Risk Assessment programme for both pre/post-inspections/monthly KPI information and to maintain accurate records.
Responsible for the maintenance of detailed records of works completed, whether manual or electronic, ensuring all information relating to asbestos or fire risk assessments are accurately recorded and shared with other areas of the business were necessary.

Th ideal candidate will have demonstrable customer service skills in a front-line role (face to face or telephone).
Excellent communication skills, both verbal and written, including influencing and negotiating skills.
Ability to build relationships with managers and employees at all levels, along with Good understanding of the work of the Property Services Division.
Can assist in the development of a customer driven service and ensure continuous improvement.
Good understanding of the Group's business activities with particular regard to the Financial, People, IT, Governance, Health & Safety, Environmental and Equality & Diversity requirements.
Effective use of IT and media as appropriate.
Good understanding of value for money principles.
Able to prioritise to achieve realistic targets, costs and time deadlines.

The client is looking to move quickly with this role and as such are offering the equivalent to £25,221 per year (approx £13.10 per hour). So if this position sounds of interest, email a copy of your up to date CV to or call James at Service Care Construction on 01772 208967

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