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Conact Centre Manager (Childrens)

  • Job reference: 18032020
  • Location: Peterborough, Cambridgeshire
  • Job type: All
  • Area of Expertise: Management
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Job description: Service care solutions are looking for a Contact Centre Manager, We have a requirement for a manager, to oversee our supervised contact service, at the Welland Centre, in Peterborough, for Children's Social Care.

Principal Responsibilities:

*Supervised Contact Centre Manager
*Pay rate will match that of an Senior Practitioner at £32 - this is not a Social Work role.
*Management of up to 11 unqualified staff and the building
*Planning and Managing supervised visits for children
*Building and maintaining a fair and transparent rota system for staff
*Social Work knowledge would be helpful for understanding key terminology, but this role is a non-qualified role
*Candidates with an early help background would be ideal, but again this is not essential.
*It's crucial that you are resilient with a calm approach to work.
*That you can follow rules and procedures of the centre.

What you need to apply?

-Relevant Training / Experience
-Experienced in management of staff
-Strong report writing skills
-Knowledgeable understanding around safeguarding
-Knowledge around Legislations
-Social Work Knowledge
-Early Help Background ideally or strong understanding
Role - Contact Manager
Pay - £32ph
Hours - 37 hours per week
Location - Welland Contact Centre
Contract - Temp with a View to go permeant
Start date - ASAP

How to apply?
Contact louise Rutter on 01772 208964 or email

Benefits of working with Service care solutions
Free Payroll Service*
SCS will fund the £9 a week fee via ARCH Umbrella company! if you secure a Qualified Social worker role.
Candidate Referral Bonus
SCS offer £250 for every Qualified Social Worker you refer over to us!
(£150 after 6 weeks in the assignment and £100 after completing 12 weeks)
Find your own job bonus
SCS will offer £150 to Qualified Social Workers sourcing their own job and referring it to the agency you must be placed in the role for 4weeks before payment can be made!
Permanent Qualified Social Worker Bonus*
If you are placed in to a permanent position by SCS we will pay £250 after you have completed 12 weeks in the role!
Subsidised training
SCS will pay up to £250 each year to help with your Continuing Professional Development

Loyalty Reward Scheme
SCS will pay a "Thank you" bonus to Qualified Social Workers after each 12-month period they complete with SCS.