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Control Centre Operations Manager

  • Job reference: CCOM
  • Location: Bracknell, Berkshire
  • Job type: Temporary
  • Area of Expertise: Management
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Job description: Control Centre Operations Manager needed for Bracknell Forest Council, £28.78 ltd an hour

Start Date- ASAP
Contract End date- 3 months (chance of extension)
Hours per week - 37
Pay rate - £28.78 ltd an hour

Job Description
Forestcare is a 24 hour control centre providing services in the following main areas working both within the borough and on a nationally as a corporate supplies of services:
*Monitoring in excess of 20,000 assistive technology customers
*Monitoring lone workers
*Oversee Bracknell Forest Council Out of Hours provision and partner agencies
*Emergency CQC regulated care provision
*TSA Accredited and regulated provision
As Operations Manager, you will be responsible for the legal function of Registered Manager and responsible for the operational, effective management of Forestcare, and within this role responsible for management and supervision of 4 Control Centre Team Managers, all Emergency response officers and all casual staff. Legally responsible for the compliance and inspection of two regulatory services. The Operations Manager will deputise for the Head of Service for Forestcare in their absence and will attend DMT to represent the service.

Experience Required
*Educated to degree level of significant front line management experience
*Experience of managing a call centre/telecare control centre or front line complex social care Service
*Experience of managing multi-disciplinary social care service so as to comply with Care quality commission registration
*Enhanced DBS
*A valid driving licence

If you are interested please call Jemma Molloy on 01772 208964 or email me your CV -

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week.
* Ltd and PAYE payment options available.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes / bonuses.
* DBS disclosures provided via fast track online services free of charge.