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Council Tax Officer

  • Job reference: 18025
  • Location: Northampton, Northamptonshire
  • Job type: Temporary
  • Area of Expertise: Council Tax Officers
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Job description: Revenues Officer - Northampton
I am recruiting on behalf of a local authority in Northampton for a Revenues Officer with back office experience on Northgate and Camino to do Council Tax processing on an initial three month contract.


The Role
The focus of the role is to correctly determine and promptly pay individual claims to Council Tax Benefit / Council Tax Support and promptly collect individual Council Tax accounts and, where necessary, arrange appropriate enforcement action, both involving a high level of public contact, primarily by telephone. You will also have the following responsibilities:
-To assess benefit claims and the ability of individuals to pay Council Tax and make arrangements accordingly, within given guidelines using available information, own experience and initiative and only seeking advice from the Specialist or Section Leader in cases of a complex nature.
-To access, apply and quote relevant Benefit / Council Tax regulations in all decisions.
-Exercise discretionary powers under the Housing Benefit and Council Tax Benefit Regulations with regard to classification of recoverable overpayments, revision of decisions and backdates.
-Delegated authority to authorise the write off of overpayments / debt in accordance with Council standing orders
-To make arrangements for payment within given guidelines using available information, own experience and initiative, ensuring that the arrangements reflect both the need to collect and the ability to pay.
-To make timely decisions as to the appropriate action in individual accounts and to access, apply and quote relevant regulations and /or legislation in all decisions.

The Candidate
To be successful within this role, you will require knowledge of Northgate and Camino, as well as having an in depth knowledge and experience of Council Tax legislation. As you will be providing high quality advice to customers as well as handling specialist enquiries, it is essential that you have an in-depth, specialised knowledge of Council Tax, Housing Benefit and Council Tax Reduction

The Contract
This is an initial 2 month contract with a good chance of being extended. The role is full time, working 37 hours per week.

Why work with Service Care Solutions?
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
To apply for this position, please send your CV directly to lee.mcmillan@servicecare.org.uk.
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn… https://www.linkedin.com/in/lee-mcmillan-b3a735b0/