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Credit Controller

  • Job reference: CCLW01
  • Location: Preston
  • Job type:
  • Area of Expertise:
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Job description: Location: Preston, PR1 3LU – close proximity to train and bus station
Salary: £18,000 - £19,000
Contract: Full-time, 39 hours per week, permanent

About Us

Service Care Solutions are a specialist recruitment agency operating across 8 different divisions in both the private and public sector.

You will join an established Finance team based in our Preston City Centre office, where you will be a valued member of the team and support the full 360 role of a Credit Controller including debt chasing, cash clearing and bank reconciliation.

About The Role

Working as a Credit Controller means that you will be responsible for your own customer ledgers, as directed by our Credit Control Supervisor. These customers are varied from small independent private organisations to Local Authorities and large self-bill organisations who manage services for multiple organisations.

You will need to be a passionate, hardworking and reliable employee who is highly organised and confident to ensure the timely and effective collection of all debts and customer payments.

A keen eye for detail is essential in this position, as you will be responsible for reconciliation, allocating cash and resolving queries.

Main Roles and Responsibilities

• Monitor and report ledgers against credit limits
• Maintain ledger balance with agreed limit
• Posting and allocating daily receipts to SAGE accounting system
• Resolving queries both internally and externally around outstanding invoices
• Providing customer balance information to internal and external stakeholders in the form of statements
• Maintain credit limits in the form of weekly balance checking and reporting any increase requirements to the Credit Control Supervisor
• Escalate any potential customer/payment issues

About You


• Excellent communication skills
• Strong customer service skills
• Minimum 1-year credit control experience
• High quality, demonstrable track record in using Microsoft office package such as Excel, Outlook
• Experience in using CRM systems
• Minimum 6 GCSE’s at level C or above including maths


• AAT Level 2 or CICM equivalent
• Experience using SAGE software

The Benefits

• 21 days’ annual leave plus 8 public holidays, increasing by 1 day for each year of service up to 5 years
• Monthly, Quarterly and Annual Awards
• External Wellbeing Coaching Sessions
• Work for an Investors in People Gold accredited company
• Employer pension scheme above the statutory requirement
• Monthly entertainment budget
• Commitment to professional training through our employee development programme