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Customer Advisor

  • Job reference: CAWCC
  • Location: Worcester, Worcestershire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: Part Time Customer Advisor needed for Worcestershire County Council, £10.14 ltd an hour

Start Date- ASAP
Contract End date- 3 months initially
Hours per week - 22.5
Pay rate - £10.14 ltd an hour
Location - Worcester

Description
*The Social Care Adult Contact Team provide a frontline service to people wishing to access health and social care services
*This team is the initial point for receiving referrals and plays an important role in helping people access suitable support
*7.5 hours per day on Monday, Tuesday and Friday
*To provide customer focuses responses as the first point of contact with Adult Social Care
*To provide an effective telephone referral service for individuals and agencies seeking access to, or information about, adult social care and a range of health care services
*To collect accurate information from a wide range of sources maintaining a professional and understanding attitude at all times using this information to identify and initiate the appropriate outcome.

What is required?
*Customer service experience
*Good standard of education
*Familiarity with IT systems


If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week.
* Ltd and PAYE payment options available.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes / bonuses.
* DBS disclosures provided via fast track online services free of charge.