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Customer Liaison Officer, Loughborough

  • Job reference: 14759
  • Location: Loughborough, Leicestershire
  • Job type: All
  • Area of Expertise: Housing Customer Service Officer
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Job description: Customer Liaison Officer, Loughborough.

Service Care Solutions are currently recruiting for a Customer Liaison Officer vacancy in Loughborough. As a Customer Liaison Officer based in Loughborough, you will require experience of working with contractors, relating to the Decent Homes scheme. Furthermore, an excellent telephone manner is required as the role involves a substantial amount of time on the phone.

The key responsibility in this role is to liaise with residents and contractors regarding outstanding works, carrying out customer satisfaction surveys and generating letters using pre-existing templates, therefore computer literacy will be a necessity - especially Microsoft Office, CRM, and housing management system.

This is a one-month contract, starting as soon as possible, to cover short-term demand.

Why work with Service Care Solutions? -
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
Service Care Solutions also offers a £250 referral bonus. So if you know of anyone suitable for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you are interested, please contact Lee McMillan at Service Care Solutions on 01772 208966 or email