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Customer Service Advisor

  • Job reference: rgcsaoxcc
  • Location: Oxford, Oxfordshire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: Customer Service Advisor
Oxfordshire County Council
Initially a 3 month locum contract
£9.54 ltd per hour

I am looking for Customer Service Advisors to join Oxfordshire County Council!

You will be the first point of contact for the council based in the library office in Oxford.

Duties include:
*Answering customers enquiries by phone, using a headset and laptop, email, and social media.
*Processing customer applications for our services and assessing their eligibility for them against a range of statutory duties, guidelines and Council policies.
*Looking up information for customers on computers and either resolving their enquiries or providing them with other sources of information as necessary.
*Searching, reading and entering customer details and enquiries into a range of database systems.

Please do get in touch for a full job spec!

If you are interested, please do get in touch or reply 'YES' to this email for a call back!

01772 208964

Thank you in advance,
Rachael 

Know anyone who might be interested?
We offer a £250 referral bonus for every candidate successfully placed in to work that you refer!
What are the benefits for you?
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week
* Ltd and PAYE payment options available
* Annual training budget of up to £250 and continued online CPD training
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.