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Customer Service Advisor

  • Job reference: RLC448
  • Location: Guildford, Surrey
  • Job type: Temporary
  • Area of Expertise: Housing Customer Service Officer
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Job description: Job title - Customer Service Adviser
Location - Guildford, GU2
Contract - Temporary ongoing
Hours - Full time 37 hours per week (Monday to Friday)
Start Date: ASAP

Job Role:
The Successful candidates will be responsible for handling a variety of customer enquiries via the telephone, digital and electronically, responding to service requests, conducting surveys and acting proactively to inbound calls from customers with queries.

Candidate Requirements:

*Call centre experience (inbound or outbound)
*Complaints handling
*Good communication skills
*Accuracy and attention to details
*Practical knowledge MS Office packages, mainly Outlook
*Ability to learn new software quickly

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk