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Customer Service Advisor

  • Job reference: SH SS 263
  • Location: Warrington, Cheshire
  • Job type: All
  • Area of Expertise: Administration Services
Closes in:
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Job description: This is a brilliant opportunity for those of you with a passion for customer service. Working on the national account as a customer service advisor. Based in fantastic offices on Birchwood Business Park on the outskirts of Warrington.

As part of this team you will be responsible for providing high quality customer care to both internal and specific external customers, ensuring that calls are dealt with quickly, efficiently and to the satisfaction of the customer whenever possible.

The job will involve day to day logging and solution of all customer service issues for specific accounts, and you will be responsible for the communication and correction of service issues to the depot community.

You will be dealing with all inbound and outbound calls in a polite and professional manner, informing customers of potential problems as well as recording and investigating issues reported by the customer.

To be successful in this role you will need to be computer literate to intermediate level and have previous customer service experience.
An excellent telephone manner is essential, along with the ability to work well under pressure.

Working with Service Care Solutions offers many benefits including

* A specialist, dedicated consultant offering single point of contact
* Exceptional referral bonuses
* An extensive & exclusive range of General Industrial vacancies across the UK
* Nationwide provider of General Industrial staff to over 200 local authorities.
* Payroll service twice a week
* Ltd and PAYE payment options available
* Frequent notifications for upcoming opportunities via text and email
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.

If you are interested in this role or know of anyone who may be please contact Stewart at Service Care Solutions on 01772 208 967 and email your CV to