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Customer Service Advsior - Council Tax Officer

  • Job reference: SHAB346378
  • Location: Cambridge, Cambridgeshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
Closes in:
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Job description: Customer Service Officer - Council Tax Officer.

Although this position is for Senior CSA's candidates must have Council Tax, Housing and Council Tax Benefit experience and a working knowledge or Northgate SX3 computer system.


Purpose of Job:

To effectively provide a high quality advice, information and transactions service to customers covering a wide range of services provided by the Council through telephone, electronic and face-to-face channels. Assist the team leader in guiding, coaching, mentoring and training team members. To handle more specialist enquiries as designated.

If you are interested in this post then please call Adam on 01772 208966 or email your CV to adam.benouaich@servicecare.org.uk.