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Customer Service - Client Contact Team Member

  • Job reference: EC2209CLICONTCHES
  • Location: Cheshire
  • Job type: Permanent
  • Area of Expertise: Non-Qualified, Support Staff
Job description: CLIENT CONTACT TEAM MEMBER - South Manchester/Cheshire

Location: South Manchester/Cheshire
Job Type: Permanent
Area of expertise: Client Contact
Salary: £15,000+ DOE

This is a fantastic opportunity to join work as a Client Contact team member in a multi award-winning Cheshire law firm with over 15 years of experience. The Firm holds its people in high regard and provides fantastic career development and training opportunities. You will be working within their operations department as a Client Contact team member offering frontline client support and providing advice on new claims. You will be able to review and collate information in order to prepare cases for claim submission and deal with other professional services in relation to cases. The ideal candidate will be competent in dealing with clients on the telephone and have experience in advising on new claims and processing new claims. You will be competent in using Microsoft Office and comfortable liaising with internal and external individuals and departments.

Responsibilities:
*Client contact inbound and outbound
*Advise on new claims
*Review and collate client information
*Assist the Operations Department
*Liaise with internal contacts
*Liaise with external clients, service providers and professionals
*Use Microsoft Office to fulfil your administrative duties
Requirements:
*Strong organisational, administrative and IT skills
*Proactive and able to prioritise tasks to deadlines working with own initiative
*Team player with a professional approach to all levels of staff
*Excellent communication skills and client-focused approach
*Knowledge of the travel industry or airlines is desirable

Should you wish to discuss this role before applying, please contact Emma Clapham on 01772 208969 or email emma.clapham@servicecare.org.uk

The benefits of working through Service Care Legal:
*Exceptional referral bonuses
*Specialist legal recruitment consultants offering single point of contact
*Frequent notifications for upcoming opportunities via text and email
*Nationwide provider of legal staff to Private Sector and Public Sector organisations

Service Care Legal is a specialist recruitment agency supplying temporary and permanent professionals to Private Practices, Local Authorities and In-house Legal Departments nationwide. We have in-depth experience of recruiting at all levels within the legal industry and consultants who specialise in specific markets to ensure you have a dedicated point of contact who's an expert in your area.

For all our latest vacancies and to register for job alerts please visit www.servicecare.org.uk/legal