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Customer Service Officer

  • Job reference: CSMD
  • Location: Tiverton, Devon
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: Customer Service Officer needed for Mid Devon District Council, £10 ltd an hour

Start Date- ASAP
Contract End date- 3 months initially
Hours per week - 37 or 18.5 hours a week
Pay rate - £10 ltd an hour
Team - Customer Service
Location - Tiverton

Description
*To deal with enquiries made to Customer First relating to any aspect of the Council's services and procedures, including, issuing tickets, visitor passes, greeting all customers
*Providing a central call centre for the Council, dealing with all enquiries for all services and providing a switchboard facility for services outside of Customer First
*Responding to all emails sent to Customer First; logging requests for service or forwarding on to relevant service areas.

What is required?
*NVQ Level 2 in Business Administration or equivalent experience
*Experience of working with and assisting the general public.
*Customer Service experience


If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week.
* Ltd and PAYE payment options available.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes / bonuses.
* DBS disclosures provided via fast track online services free of charge.