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Disrepairs Manager Housing

  • Job reference: JN SERM
  • Location: Southwark, London
  • Job type: Temporary
  • Area of Expertise: Facilities Managers
Closes in:
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Job description: I am looking to recruit a Disrepairs Manager to help To lead and manage the SBS disrepair section within a Local Authority based in South East London

About the Post.

In this post you will be liaising with tenants and their representatives to achieve a speedy and satisfactory conclusion to all complaints regarding Housing.

You will Carry out site inspections and subsequently raise appropriate repair / works orders, ensuring high standards of work and customer satisfaction.

You will also manage, mentor and support allocated trade operatives - ensuring that all works are carried out in a timely fashion to a satisfactory standard and checking this via post-inspection.

Principal Accountabilities

1.Provide and deliver a comprehensive contracting service to our clients, for the legal disrepair and environmental protection works, delivering the repairs service required by effective use of in-house staff and contractors.

2.Manage, organise and control the activities of all allocated operatives - setting targets, monitoring performance, attendance and conduct - identifying training needs and resolving issues in line with council procedures Deliver a highly professional service through on-going technical expertise and knowledge development amongst the team, and actively encourage staff to identify and implement changes in working practices that will deliver continuous improvement.

3.Ensure compliance with both Fire Safety and Health & Safety legislation and protocols at all times.

4.Respond to and resolve customer disrepair claims as they arise and in a timely fashion, including carrying out detailed condition surveys and preparing actionable reports.

5.Promote and deliver a customer focused service that is responsive to customer needs.

6.Maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice.

7.Responsible for the training & development of staff in accordance with Performance Management, including CPD, objective and target setting and the delivery of work plans.

If you are interested in applying for this role or if you would like information about any roles in your area please call John on the number provided, or by applying direct to this advert.

Working with Service Care Solutions offers many benefits including:

*A specialist consultant within an experienced Construction recruitment team
*Consistently excellent rates of pay
*An extensive range of Construction vacancies across the UK
*Payroll service twice a week
*Frequent notifications for upcoming opportunities via text and email
*Loyalty schemes / bonuses

Service Care Solutions also offers a £250 referral bonus! So if you know anyone who would be perfect for this role and they are placed into work you receive £250 once their probationary period has been completed.