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Early Years Advice Officer

  • Job reference: TMEYAOSUNDERLAND
  • Location: Sunderland, Tyne and Wear
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: 3 x Early Help Advice Officers - Sunderland

I'm recruiting for 3 Early Help Advice Officers to undertake 3 month ongoing contract within Sunderland's Children & Families Team. The post is to provide support to the Early Help Advice & Allocations Team, Ensuring that effective early help support is allocated in a timely fashion to not only children, but to young people and their families as well.

Candidates will be required on a full time basis and pay rates are up to £10.71 per hour.


- Take telephone and e-mail queries about early help, providing advice or signposting callers to the most appropriate officer for a response.

- Monitor the Early Help Advice and Allocations Team (EHAAT) e-mail inbox and ensure a response to all queries.

- Work as part of a team to ensure that a response is provided to all queries, not just those requiring early help advice.

- Pass concerns about safeguarding and about early help to relevant officers within the Early Help Services and within Children's Social Care.

- Update the operating system with any information received in respect of cases which are "triaged" by the Early Help Services.

- Support the Council and its partners during any relevant inspection, including Ofsted inspections, providing such performance data, documents and analyses as are requested. You will contribute to the Self-Assessment and other preparatory activities in respect of Early Help.

- Promote the work of the Early Help Service among partners, celebrating success and encouraging improvements in service provision at all levels.

If you are interested in the role, or know of anyone who may be, please contact Theo at Service Care Solutions on 01772 208 964 or email

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!