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Emergency Responder/Call Handler

  • Job reference: ERDerby
  • Location: Derby, Derbyshire
  • Job type: All
  • Area of Expertise: Unqualified Social Work
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Job description: You will be working with a 24-hour emergency TSA accredited monitoring and response service ensuring that vulnerable people have access to support at the end of the phone or at the touch of a button whenever they need it.

As part of the team you will provide call handling services and respond to emergency situations including lifting uninjured customers using specialist equipment provided and carrying out safe and well checks in support of vulnerable people living in the community.

Other duties will include installing and maintaining emergency call equipment in customer's homes and undertaking annual visits.

Please Note this role is for Night shifts only.

*35 hours per week
*3 months rolling contract
*Based in Derby City

Adults check required, experience in call handling and Responding essential.

APPLY NOW - Send your CV to Kyle… kyle.roberts@servicecare.org.uk


Working with Service Care Solutions comes with many benefits, including:
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses
* Extensive & exclusive range of vacancies across the UK
* Nationwide provider to over 200 local authorities.
* Payroll service twice a week
* Ltd and PAYE payment options available
* Frequent notifications for upcoming opportunities via text and email
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.


*Service Care Solutions also offer a referral fee of £250 for anyone you may know. Once they are placed and complete their probationary period, you receive a £250 bonus! *

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.