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Estate Officer

  • Job reference: 15182
  • Location: East London
  • Job type: Temporary
  • Area of Expertise: Domestic and Support Services
Job description: Estate Officer - Hackney
I am currently looking for a Estate Officer in the Hackney area of East London, this is a fully time position working Monday - Friday 9am-5pm
PURPOSE OF JOB:
To assist in delivering high quality tenancy and estate management services. To contribute towards the resolution of enquiries from tenants and leaseholders, community groups and Tenant and Resident Associations in accordance with standard policies and procedures. To assist with local area initiatives to improve the overall estate environment.
KEY ACCOUNTABILITIES:
1.To assist in the management of properties including separately let garages, carrying out all related estate management functions in accordance with policies and procedures. To keep the Team Manager - Estate Management informed of issues related tenancy, estates, resident involvement and leasehold management within the post holder's own area.
2.To advise all tenants and leaseholders of their personal responsibilities and good behaviour at all times as stipulated by the tenancy agreement.
3.To implement breach of tenancy and lease procedure by taking prompt action on breaches of the conditions of the tenancy or lease agreements, ensuring that remedial action is properly communicated to residents and recorded for future.
4.To assist in carrying out accompanied viewings at empty properties anywhere in the London Borough of Hackney's council housing stock for individual and multiple Choice Based Lettings (CBL) applicants. To ensure prospective tenants receive comprehensive information packs and their queries are dealt with effectively. To engage positively with a view to improve acceptance rate, record reasons for refusal and supply data as requested to London Borough of Hackney.
5.To conduct annual visits to all tenants and occupiers within the post holder's patch of responsibility.
6.To assist with inspections of properties subject to damp, disrepair or insurance claims as required and keep good records.

Why work with Service Care Solutions? -
* A specialist, dedicated Social Housing consultant offering single point of contact
* Excellent referral bonuses
* An extensive AND exclusive range of Social Housing vacancies across the UK
* Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
* Payroll service twice a week
* Ltd Co and PAYE payment options available
* Frequent notifications for upcoming opportunities via text and email
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.

If you are interested in this position and would like more information please contact Kelly on 01772 208 966 or email kelly.hunter@servicecare.org.uk