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Floating Housing Support Worker - East Herts

  • Job reference: SJP121
  • Location: Hertfordshire
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: I am currently recruiting for a Floating Housing Support Worker based in Waltham Cross. The working hours are Monday to Friday 9:00am to 6:00pm with some weekend work as and when required.

You must have an Enhanced DBS.

The role will involve providing a Housing Management Service within supported housing to service users and within the wider community. The area you will cover will be East Herts including Hertford, Ware, Bishops Stortford, and Buntingford. You will mainly work at one location per day visiting between 5-6 customers depending on numbers in each specific area.

You must have a valid driving licence and access to a vehicle for work purposes. The distance between service users houses is around 5-10 minutes, and around 5-15 minutes from neighbouring town to neighbouring town. Mileage is paid at 0.45p per mile.

Some of your duties will include :

*Provide and support the provision of excellent and continuously improving housing related support and housing management services
*Support customers to maintain their current tenancy including claiming housing benefit, paying rents and charges, managing arrears, keeping the property in good condition and being a good neighbour
*Address incidents and complaints of anti-social behaviour, taking management action and using mediation skills and/or services to minimise the risk of service disruption or escalation of anti-social behaviour
*Support customers who want to move on to permanent or other appropriate housing to do so, providing advice and guidance