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Floating Sheltered Scheme Coordinator (Portsmouth)

  • Job reference: 15212
  • Location: Hampshire
  • Job type: Permanent
  • Area of Expertise: Administration Services
Job description: Floating Sheltered Scheme Co-ordinator

I am recruiting for a caring, organised and flexible people who are committed to supporting older people who live in our sheltered housing schemes. This is a Part time position on a permanent contract working 20 hours a week. £20,000 pro rata.

You should be an excellent communicator, good organiser and a team player. Ideally, you should have experience within a housing or related community setting, but a passion and experience for delivering great customer service is just as important. You must also be flexible in order to provide a floating cover for our sheltered schemes as required.

You will have daily contact with residents, contractors and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure. You will also have a big part to play in promoting and organising resident projects and activities. The role will also support the Sheltered Scheme Manager with some viewings and lettings as required.
You must have possession of a valid driving licence, access to a vehicle or the ability to effectively and efficiently visit sheltered schemes.

Areas of responsibility include:
*Flexible to provide floating cover for sheltered schemes as required
*Ensure that the sheltered housing scheme is well run and that the building is safe and secure for residents
*Provide basic tenancy advice and services to customers signposting to relevant individuals where necessary for resolution
*Referring residents to specialist agencies for additional support where there is a well-being concern
*Facilitate letting our empty homes by arranging and supervising viewings and supporting with sign up's as required
*Lead on health and safety matters within the scheme
*Ensuring repairs and faults are quickly remedied
*Ensuring a range of contractors deliver a high standard
*Work with internal and external colleagues with regards to the appropriate delivery of volunteer support and wellbeing services
*Supervising and overseeing cleaning and laundry staff and services as appropriate

If you are interested in this position and would like more information please contact Kelly on 01772 208 966 or email