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Head of Hard Services

  • Job reference: JAMC360
  • Location: Hammersmith, London
  • Job type: Temporary
  • Area of Expertise: Maintenance Surveyors (All Levels), Project Management
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Job description: My client, a local authority based in West London is looking for a Head of Hard Services, Facilities Manager to join their team. This is a full time, temporary agency contract and the successful candidate will have strong experience in a similar role, including a heavy focus on Health & Safety and compliance regulations.

The main purpose of the role is to provide the highest standard of service in terms of Hard Services maintenance and statutory compliance, together with associated repairs and refurbishment projects, whilst providing a proactive repairs service for the client.

The main achievements this role will look to fulfil are as follows;

Develop a new service model for Hard Services within the client's properties

Create an operational plan for compliance and improvements in Hard Services management, showing demonstrable improvements in operational effectiveness, statutory and regulatory compliance and staff satisfaction in physical locations

Demonstrate a first-hand knowledge of all the Council's facilities within the first 3 months of the appointment by surveying and assessing the facilities /sites whilst reviewing and updating the current policies procedures and associated database

Assist in creating a confident and knowledgeable in-house team delivering a range of services to in-house clients and stakeholders that is commended for their proactive, customer-orientated approach in our buildings and creates a pride in working in the council

Demonstrate compliance with regards to all statutory and regulatory requirements to the highest standards

Demonstrate leadership and management skills through a successful approach to staff management; making the most of opportunities and skills

The successful candidate will bring a more commercial approach to Hard Services within the client's properties, the objective is to integrate more local business to deliver services across the corporate property portfolio.

If this position sounds of interest, please email a copy of your up to date CV to or call Jamal at Service Care Construction on 01772 208967