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Help To Buy Assistant

  • Job reference: 17324
  • Location: Basingstoke, Hampshire
  • Job type: Temporary
  • Area of Expertise: Letting
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Job description: Help To Buy Assistant, Basingstoke / Bristol
A large housing association are recruiting for a Help To Buy Assistant to join their team in either their Basingstoke or Bristol Office to ensure the successful delivery of the high profile government Help to Buy Equity Loan Scheme.

The Role
-The key responsibilities of this role will be to:
-To liaise and work with developers in delivering Help to Buy
-Attend meetings as required
-Liaise with Regional and National HCA offices
-Accurately maintain system records and spreadsheets.
-Liaise with purchasers and assist them through the buying process
-Carry out detailed affordability assessments
-Carry out all administrative tasks associated with the delivery of Help to Buy
-Liaise with the Agency's Mortgage Administrator, solicitors and developers as required
-Ensure all KPI's in accordance with the HCA contract are met.
-Ensure the HCA's IMS system is kept updated and completed accurately.
-Assist in the annual and ad hoc surveying of customers and stakeholders to ensure customer satisfaction and continuous improvement
-Establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies to ensure an integrated contribution to Sovereign's aims and objectives.
-Observe and comply with Sovereign's policies and procedures and observe and continually promote equality and inclusion and customer care in compliance with organisational aims and objectives.
-Continuously seek realistic ways to improve efficiency and effectiveness in your role, to help the department, and Sovereign, achieve its goals.
-Participate in learning and development activities that develop personal effectiveness and assist in improving performance in the role.
-Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet the changing needs of the organisation.

The Candidate
To be successful within this role, you will require previous experience in a Help to Buy or Home Ownership background, as well as excellent Customer Service and Administration Skills.

The Contract
This is an initial 3 month contract with an excellent chance of being extended. The role is full time, working 37 hours per week between 8.30 and 17.00.

Why work with Service Care Solutions?
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply:
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…