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Highways Operations Manager

  • Job reference: ZP38
  • Location: London
  • Job type: Temporary
  • Area of Expertise: Contract Management, Highways Engineers (All Levels), Project Management
Job description: My client based in Lambeth has a new position available for a Highways Operations Manager to join their team. This is a full time, temporary position and the successful candidate will hold a full UK driving licence and will hold a relevant professional qualification.

The main Purpose of this role is to provide an efficient and effective pre and post contractual service.

Main Duties

*To manage all supply chain and supplier performance activity within their contract portfolio, implementing sustainable solutions for the Client to generate cost savings and efficiency improvements.
*To develop a supplier relationship management programme that unlocks benefits through the promotion of a joint approach to continuous improvement and innovation.
*To ensure the service has robust contract performance management and monitoring regimes in place that will deliver the needs of residents and businesses.
*To assess the current level of performance and identifying efficiency opportunities taking responsibility for delivering efficiency's.
*To provide high level, expert advice on contractual issues.
*To implement and deploy monitoring and evaluation of complex contract management activities, including research, evaluation, data analysis, performance monitoring and risk management which contribute to safeguarding the client against contractual and commercial risk.
*To ensure Best Value is achieved and that value, risk, quality, functionality, service, innovation and cost for the solutions are managed and developed.
*To create and manage customer relationships with supplier/service provider account managers to anticipate the needs of the service, implementing and co-ordinating procurement and supply chain solutions where necessary.
*To manage the integration of short and long term commercial strategies and service delivery plans for allocated contracts, contributing to and promoting, a centre of expertise and maintaining best practice in Supply Relationship and Change Management.
*To take responsibility for escalated issues regarding contractual management, working with the various service providers on effective co-ordination, service quality, problem resolution and continuous improvement throughout the life of the contract.
*To investigate and deal with possible breaches of contract, liaising with Audit and Senior Officers where necessary.
*To procure works, suppliers and professional services on behalf of the service through a formal competitive tender process, including the drafting of service specifications.
*To ensure all tendering activities are conducted in accordance with relevant legislation and Procurement Directives.
*To assist with the development of internal policies.
*To develop and implement monitoring and reporting processes in order to analyse key contracts and to drive continuous improvement in productivity and quality.
*To ensure all staff keep abreast of changes to regulations and legislation and that all media/customer facing channels and documentation are updated as and when required.
*To provide Line Management to direct reports, proactively encouraging learning and development and ensuring all relevant HR processes and polices are adhere to, including, but not limited to, 1-2-1s, sickness returns, annual leave management.
*To motivate, develop, coach, train and appraise staff to set performance standards, recognising achievement and dealing with any performance issues.

Benefits of Service Care Solutions;
4x Weekly Payroll
£250 per year candidate training budget
Numerous referral bonus's
Free CV Writing/Employability courses
And many more

The client is looking for a suitable candidate to start ASAP, so if you are interested please forward your CV across to or call Zain at Service Care Construction on 01772 208967.