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HOLMES Indexer (Police)

  • Job reference: MC/526
  • Location: Folkestone, Kent
  • Job type: Temporary
  • Area of Expertise: Police
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Job description: Service Care Solutions are looking for an experienced HOLMES Indexer to work within the Serious and Organised Crime Unit on a full-time basis with a local Police Force.

Main purpose of the role:

Index, record and research data on HOLMES databases, as directed by the Systems Supervisor and indicated by the document manager within the incident room, ensuring that information is accurately recorded and easily retrievable.

Main responsibilities:

Index, record and research all relevant information on HOLMES databases, as outlined by the document manager, ensuring that records are accurate and easily retrievable.

Produce information for further investigation by officers working on major incidents, recording and assimilating any information produced as a result of these enquiries. Identify and raise anomalies, possible errors and other items of importance with the HOLMES Systems Supervisor or document manager in order to ensure the accuracy and effectiveness of the database.

Receive telephone enquiries from members of the public in response to appeals or information and deal with other enquiries, exercising considerable discretion in filtering and redirecting calls to ensure that confidential information is not disclosed and ensuring that details are accurately recorded and available to the officers in the case.

Research specific lines of enquiry on the HOLMES database as directed, in order to assist with the police investigation.

Undertake a range of general duties such as proof reading, producing the duty performed sheets and the resources sheets, faxing, filing etc. as required by the System Supervisor, in order to maintain the effective and efficient operation of the incident room.

University qualifications will not be taken into account for this position.

If you are interested, please ring Martin Cookson on 01772 208962