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Home Ownership Property Manager

  • Job reference: 16712
  • Location: Berkshire
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
Job description: Home Ownership Property Manager, Newbury
A nationwide housing association is looking for a Home Ownership Property Manager to provide an excellent, core Landlord Service to their Leasehold customers in the Newbury area.

The Role
In this role you will be managing tenancies in line with terms of customer's leases, legislation, regulation and best practice, this will include the following responsibilities:
-Manage pre void inspections, day to day property and block inspections, diagnosing basic property repairs, dealing with breaches of leases and enforcing lease obligations
-Management of arrears, court attendance, and minimising debts, including maximising the collection of rent, service charges, ground rent, rent and conventional leasehold properties for current customers and minimise former customer debts, in line with policies, procedures and targets.
-Use the housing management systems to monitor, identify and recover arrears of rent and service charges for shared ownership, in order to achieve income targets
-Attend and present evidence at Court on behalf of the Association and produce and serve Notices to ensure that arrears target levels are achieved. Attend evictions with Court Officials.
-Conduct monthly block/scheme inspections of shared ownership, leaseholder, market rent, and key worker schemes ensuring that the reporting and completion of repairs is undertaken to a high standard and in timescale.
-Arrange communal repairs where necessary; making suitable recommendations on required works, liaise with Property Services in respect of cyclical, routine maintenance, major works, and sinking funds ensuring works are of a good standard and completed to timescale.
-Manage the administration of service charge accounts, including consultation with residents and leaseholders and respond to requests for information.
-Ensuring compliance with Section 20 or the Landlord and Tenant Act 1985.
-Liaise with Income and Compliance Manager over the re-sale of shared ownership properties, including responding to solicitor enquiries within set timescales.
-Respond to customers' requests for permissions and liaise as necessary Income and Compliance Manager with Property Services to ensure the plans and proposed works comply with the relevant regulations and any administration costs are invoiced and collected.
-Process applications for changeovers of tenancies and assignments to leases in accordance with policies and procedures. Follow the process for stair casing applications and assess residents in hardship for reverse stair casing ensuring responses are to timescale.
-Negotiate with lenders in possession regarding discretionary buyback, including preparing reports and making recommendations to the Home Ownership Manager.

The Candidate
To be successful in this role it is essential you have prior experience in Tenancy or Leasehold role. You will also require a strong working knowledge of Leasehold Legislation and have access to your own vehicle, with business insurance.

The Contract
This contract is for an initial 3-months but could potentially be extended. The role is full-time, working 37 hours per week, 9.00-17.00, Monday to Friday.

Why work with Service Care Solutions?
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
To apply for this position, please send your CV directly to lee.mcmillan@servicecare.org.uk.
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn… https://www.linkedin.com/in/lee-mcmillan-b3a735b0/