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Homeless Officer

  • Job reference: 18101
  • Location: Wakefield, West Yorkshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Homelessness Officer, Wakefield
A local authority in West Yorkshire are recruiting for a Homelessness Officer to undertake homeless assessment casework and associated functions within Wakefield.

The Role
Your key responsibilities in this role will include:
-To work as part of a duty team to ensure that all homeless people and potentially homeless people have had their circumstances fully assessed.
-To explain to service users the process of making a homeless application, the reasons why detailed enquiries will be undertaken and possible outcomes and implications of such an assessment. To inform service users on how an outcome affects the way we can help them. This will involve managing difficult and challenging situations in a professional and safe way.
-To interview homeless applicants and gather relevant information regarding their homelessness and to obtain permission from the applicant to make enquiries with third parties where it is necessary to do so.
-To make relevant third party enquiries and obtain information to help establish eligibility, homelessness, priority need, intentionality and local connection. This could involve a variety of enquiries to private individuals, landlords, lenders, statutory and voluntary organisations.
-To complete assessment forms accurately and legibly and update case notes to a standard which are capable of being be used in homeless decision making and potentially court challenge.
-To prevent or delay homelessness by negotiating with existing and potential housing providers to allow the applicant to return to or move to accommodation.
-To manage a case load of homeless applications, ensuring that appropriate work is undertaken, recorded and passed to a manager for a case review or to undertake a decision within the timescales set.
-To respond to applicants queries and keep service users up to date regarding the progress of their application.
-To advise and explain to the applicant the outcome of decisions made and how this affects how we can help them. This may involve managing difficult and challenging situations in a professional and safe way.
-Promote a housing options approach, working with service users to educate them about all options and the pros and cons of each, empowering them to make their own informed decisions about their future housing.

The Candidate
In order to apply for this role, you must have the following experience and knowledge:
-Good knowledge of homeless legislation, guidance and good practice.
-Good knowledge of homeless prevention techniques and strategies.
-Good knowledge of accommodation options and services for homeless and vulnerable people within the district.
-Knowledge of the social and financial costs of homelessness to individuals, the local authority and other relevant bodies.
-Understanding of the districts choice based lettings scheme.
-Knowledge of local housing allocation policies.
-Thorough understanding of the housing and support needs of homeless and vulnerable people.
-Experience of working within homelessness, social housing or a housing related support environment in a voluntary or other appropriate setting.

The Contract
This is a full time role on a 3 month contract with a chance of being extended.

How to Apply
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…