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Homeless Prevention - Midlands

  • Job reference: 17433
  • Location: Northampton, Northamptonshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Homeless Prevention Vacancies - Midlands
I am currently recruiting on behalf of two local authorities in the midlands for Homeless Prevention roles - one vacancy is in Northampton and two are in Leicester. The key focus of these roles will be to prevent homelessness by assisting customers retain present accommodation, and ensuring access to suitable housing for those in need.

The Roles
The key objectives in these vacancies are:
-To fully inform customer of the housing options available to them, and assist customer with a range of housing matters
-To take a proactive approach to the prevention of homelessness
-To ensure fair and consistent treatment of private sector and RSL tenants
-To ensure that landlords and agents comply with relevant legislation
-To ensure provision of accommodation, furniture and other support to homeless people
-To support the development of new housing initiatives that meets these objectives

Your daily responsibilities will include:
-Assists the Team Leader in staff training, service development and service provision in at least one specialism in the Section
-Provides front line services to customers through the contact centre, face-to-face and written correspondence including investigating and responding to Councillor and MP enquiries, home visits and access and health assessments
-Investigates, assesses and advises clients on options open to them to retain existing accommodation or secure suitable re-housing
-Assists clients to retain or secure accommodation by representation and advocacy.
-Investigates and determines homelessness declarations and provides assistance to persons making declarations in accordance with the law
-Maintains comprehensive awareness of the law and good practice and its application to the work of the Section
-Undertakes assessments of applications for priority re-housing, including Persons From Abroad applications
-Participates in routine partnership working with internal and external stakeholders including attendance at meetings as designated by the Team Leader
-Provides advice and guidance to less experienced members of staff
-Undertakes a range of work related to the private rented sector e.g. validation of notice, illegal evictions, defending possession proceedings and rent increases

The Candidate
To be considered for these vacancies, it is essential that you have the following experience:
-Academic qualification or work experience of one of the following areas: Homelessness, tenancy relations, housing advice, housing management, welfare benefits, housing allocations, or other housing, legal or welfare issue
-At least one years' experience of interviewing and advising members of the public
-Awareness of the housing needs of disadvantaged groups
-Ability to work under pressure and deal sensitively with customers in stressful situations. Clear and concise verbal and written communication skills
-Experience of inputting data and producing reports and correspondence on a PC.
-Regular Saturday work and willing to do home visits
-Current DBS

The Contracts
These are all initial 3 month contracts, with excellent chances of being extended. The roles are all full time.

Why work with Service Care Solutions?
-A specialist, dedicated Social Housing consultant offering single point of contact
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply:
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…