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Homelessness Caseworker

  • Job reference: 17971
  • Location: Portsmouth, Hampshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Homelessness Caseworker - Portsmouth
A local authority on the South Coast are recruiting for TWO Homelessness Caseworkers to support their Housing Options team in making decisions on homeless cases in accordance with the Housing Act and assessing applications in accordance with Homelessness Reduction legislation, in Portsmouth.

The Role
Within this role, you will be required to make decisions on homeless cases in accordance with Part 7 of the 1996 Housing Act, for applications made prior to the introduction of the Homelessness Reduction Act. This will involve interviewing customers who are threatened with homelessness, making enquiries to establish their circumstances and support needs, and making decisions in accordance with the 1996 Housing Act.
You will also be assessing homeless applications in accordance with the Homelessness Reduction Act 2017. This will include making assessments of both housing and support needs, creating personal housing plans and reviewing and updating the housing plans as appropriate. You will need to be able to identify solutions to prevent and relieve homelessness wherever possible, and to work collaboratively with customers to achieve a housing solution.
The work will involve making assessments of support needs, liaising with other agencies to obtain information and identify appropriate housing solutions.
You will be required to record your assessments and decisions accurately using the Council's IT systems, and to communicate these decisions clearly to customers both verbally and in writing.

The Candidate
To be successful within this position, it is essential that you have previous experience of working in a local authority making homeless decisions. You must be able to work independently to make homeless and care and support assessments, interpret legislation and make decisions in accordance with the legislation - therefore an excellent understanding of this legislation is essential. Due to the decisions you will have to make, it is absolutely essential that you have knowledge of the Homelessness Reduction Act 2017, and an ability to apply this legislation and deal with homeless applications appropriately. You will require experience of managing a homeless caseload, prioritising work appropriately, keeping customers updated of the progress of their application and keeping accurate records.
You will also require a DBS due to the vulnerable nature of the clients you will be working with.

The Contract
This is a full time role, on an initial three-month contract. The client offers flexible working hours by agreement with line manager but working hours will include core times between 9.30-4pm.

How to Apply:
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…