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Homelessness Prevention and Advice Officer

  • Job reference: shab4733
  • Location: Liverpool, Merseyside
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Homeless Prevention Officer , Liverpool.(Wavertree One StopShop)

Temporary Contract.

To start asap!


Essential Experience:

Substantial experience of interviewing and negotiation skills including direct experience of working to prevent homelessness.
Experience of homelessness and housing advice work.
Experience in working with vulnerable client groups.
Knowledge of the social and financial costs of homelessness to individuals, the local authority and other relevant bodies.


MAIN AREAS OF RESPONSIBILITY:
Generic Duties

* To deputise for the Team Leaders as required.

*To work with people in housing need and those who are potentially homeless to identify and address their housing and support needs. To identify problems causing their potential homelessness and provide them with tailored advice and assistance to secure alternative settled accommodation and prevent their becoming homeless.

*To work proactively with relevant Council departments, partners and private and registered social landlords to ensure that effective support is identified and implemented to prevent homelessness, ensure timely assessments and support clients into settled accommodation.

*To identify the support needs of service users and make appropriate referrals to other Council teams and external agencies.

*To ensure performance targets are met maintaining full and accurate records of all contact on the appropriate IT or manual systems.

*To ensure manual and computerised records are updated in an accurate and timely manner, and that data relevant to the future development of homelessness prevention and assessment services is written up and reported in an appropriate format.

*Assisting clients to access and signposting to other statutory, non statutory and voluntary agencies where relevant.

*To highlight any concerns about service users where appropriate to the appropriate agency (e.g. concerns about child protection or adult abuse).

*Completion of risk assessments in respect of service users and for communicating these appropriately and confidentially to other staff in the City Council or to other agencies.

*To participate with colleagues in any 'out-of-hours' rota and to deal with emergency situations occurring outside normal office hours.

If your interested in this post then please forward your CV to adam.benouaich@servicecare.org.uk or call adam on 01772 208966.