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Housing Administrator

  • Job reference: RLC229
  • Location: Borehamwood, Hertfordshire
  • Job type: Temporary
  • Area of Expertise: Administration Services
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Job description: Job Title: Housing Administrator - Borehamwood

LTD rate: £14.68 - £17.26
Contract Type: 12 Weeks Temporary (Possible extension)
Weekly Hours: 36 Hours
Work Pattern: Monday - Friday, between 09:00am - 05:00pm

Own Car Required: No
Driving Licence Required: No
Parking: No on-site parking. Pay and display car park located close by.

Start Date: ASAP
Possible Interview Date: Week commencing Monday, 29th January 2018
Interview Format: Face to face - question and answers on previous experience.

A new opportunity has become available for a Housing Administrator at with a client based in Borehamwood. We are looking for a candidate with excellent knowledge of housing process and trades.

Job Responsibilities:

*Monitor/record and process estate inspections/zoning information as necessary
*Action gas safety processes, book appointments, liaise with contractors and update the database
*Monitor and deal with outstanding call backs for the team as required
*Update CRM when appropriate to log contact with residents
*Collate information for tenancies as and when requested
*Update and maintain the spreadsheets and databases used within the region to monitor performance
*Process and pay utility bills by verifying the information and contacting the relevant utility
*Record accurate service charge information and feed back to the team with deadlines

Essential Requirements:

*Excellent knowledge of housing process and trades
*Grounds maintenance and state service experience
*Experience of working in a housing, social housing or council environment
*Experience of dealing with customer/tenant queries
*Ability to use Microsoft Office applications to produce general correspondence
*Exceptional administrative background
*Work in fast paced environment
*Ability to work independently and as a team
*Ability to use Contact Manager and In house database system
*Good written and verbal communication skills
*Able to manage own workload and meet deadlines and targets
*Good organization and planning skills

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk