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Housing Administrator

  • Job reference: RLC402
  • Location: Bromley, Kent
  • Job type: Temporary
  • Area of Expertise: Housing Administrator
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Job description: Job Title: Housing Administrator
Locations: Bromley, BR2
Contract Type: Ongoing Agency contract
Work Pattern: Monday-Friday 37 hours per week
Start Date: ASAP

A new opportunity has become available for a Housing Administration officer to help process applications within a busy Social housing department. This is an initial 6-month contract with view to extend providing on client budgets

Main tasks and duties -

*To prepare letters, reports, minutes of meetings, statistics and other documents using various information technology packages.
*To maintain and update filing and information systems and records in the office.
*To participate in the office cover rota, answering telephone calls and taking messages, receiving and dealing with visitors to the office in a courteous and helpful manner.
*To accept and deal with telephone calls, emails and contacts via other mediums such as social media for housing management and maintenance issues.
*Advise residents and prospective purchasers on all aspects of shared-ownership and market rent.
*Maintain appropriate comprehensive records of residents to ensure an effective housing service.
*To deal with general rent enquiries including setting up direct debits and taking card payments

Essential Criteria:

*Providing clear information and answering questions both on the phone and via email
*Computer literate in particular with Word and Excel
*String Administration background
*Some knowledge of working within social housing would be preferred but isn't essential.
If you are interested in this position and meet the above criteria, please send you CV now for consideration.

If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk