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Housing Advice Officer

  • Job reference: ASR004
  • Location: High Wycombe, Buckinghamshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Job Title: Housing Advice Officer
Location: Wycombe
Contract: Ongoing Temp
Hours: Full Time
Start Date: ASAP

A Local Authority in Wycombe are recruiting for a Housing Advice Officer to deliver an excellent front line service in line with the Council's vision and deliver a customer focussed and high quality service in relation to housing options and homelessness prevention.

The Role
The successful candidate will be expected to;

*Provide comprehensive advice and assistance on homelessness and homelessness prevention giving relevant and appropriate advice on housing options.

*Process homelessness and housing advice cases in accordance with current legislation and case law.

* Explore all available housing options in all cases to maximise opportunities for preventing homelessness.
*Actively assist in securing suitable alternative housing through relevant available options.

*To attend court and to provide support to the client in an advocacy role in order to prevent homelessness.
*Determine any refusal of temporary or permanent accommodation in a timely manner.

*Make referrals to other authorities when a customer has no local connections to a district.

The Candidate
To be considered for this role you must have;

*Experience of providing a customer driven front line service within a Local Authority, Registered Provider or a similar public or private organisation

*Experience of working in an investigative role and providing services to a diverse client group

*A comprehensive knowledge of the Housing Act 1996 VI &VII as amended by the Homelessness Act 2002 and the obligations of the Local Authority.
*Excellent knowledge of Housing Act 1996 Part VI and VII as amended by the Homelessness Act 2002.

*Full driving licence and use of a vehicle.

*Educated to "A" Level standard or equivalent experience.

If you are interested in the role, please email Ashlee . Ryan @ servicecare .org .uk or give me a call on 01772 208966.